Our shop will be closed for Eid from 25 February 2026. All our Operation will resume as usual from 1 March 2026.Free delivery on every order above ৳2,000 inside Dhaka - no coupon needed.New sellers get 0% commission for the first 60 days. Apply from the Stores page.Our shop will be closed for Eid from 25 February 2026. All our Operation will resume as usual from 1 March 2026.Free delivery on every order above ৳2,000 inside Dhaka - no coupon needed.New sellers get 0% commission for the first 60 days. Apply from the Stores page.
NEXF Lifestyle

Cancellation Policy

Last updated 1 August 2026

Plans change. You can cancel most orders before they are dispatched at no cost. This policy explains how and when cancellations are possible.

Cancelling before dispatch

Open the order in your account and select Cancel Order while its status is still Processing.

The full amount, including any delivery charge, is refunded automatically.

After dispatch

Once an order is marked Shipped it can no longer be cancelled, but you may refuse delivery or start a return once it arrives.

Seller-initiated cancellations

Occasionally a seller may need to cancel an order due to a stock issue. You are always refunded in full and notified by email.

Questions about this policy? Reach our team at support@nexf.com.